Warranty & Service

If you are an authorized AOS Warranty Station, you can download and print the following Forms to facilitate reporting warranty claims.

Authorized Service Shop Warranty Report
Distributor's Warranty Claim Form
Distributor's Warranty Claim Form (Spanish)                                         
Distributor's Pool Warranty Claim Form
Motor Defect Codes Form 



Warranty & Motor Date Codes
Date & Plant Code Converter - August 2006 

    Beginning with the C-frame and 3.3 inch diameter motors and over several months, a common date code format for all motors will be used.  It will consist of seven alpha-numeric characters.  The first three characters represent the day of the year based on the Julian calendar, the next two the year, and the last two the plant code.  For example, 123064M, would mean the 123rd day of 2006 (May 3, 2006) in A. O. Smith's Juarez IGMEX4 plant.

Products: A. O. Smith does not manufacture pumps, garage door openers, or air compressors. We do make motors that are components used to power these products. If you are having a non-motor related problem with your pump, garage door opener, or air compressor, for prompt service we recommend contacting the manufacturer of the product.